Contact Us
Got a question about one of our sportsbook reviews, spotted something that needs updating, or just want to say hello? We'd like to hear from it. This page explains the best way to reach us and what you can expect once you do.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message that comes in, whether it's about a specific sportsbook, a bonus term that seems unclear, or a general question about betting in Canada. We try to reply within a couple of business days, though busier periods (like the start of hockey or football season) can occasionally slow things down.
What we can help with
- Corrections or updates to information about a sportsbook we've reviewed, including bonus terms, payment methods or licensing details
- Questions about how we assess and rank betting sites available to Canadian players
- Feedback on your own experience signing up, depositing or withdrawing at a site we cover
- General questions about sports betting in Canada, such as provincial availability or responsible gambling resources
- Media, partnership or advertising enquiries
Before you write in
A few things help us answer faster and more usefully:
- If your question relates to a specific sportsbook, name it and, where possible, the exact page or offer you're referring to
- If you're reporting an issue with a bonus, note the amount, the wagering conditions you saw, and roughly when you signed up
- If you're asking about eligibility, let us know your province or territory, since some promotions and payment options vary across the country
Keep in mind we're an independent comparison site, not the sportsbooks themselves. We can point you toward the right information or update our own content, but we can't access your betting account, process a withdrawal, or resolve a dispute with an operator directly. For account-specific issues, the sportsbook's own customer support team, usually reachable through live chat or email on their site, is the right first stop.
Reporting inaccuracies
We work to keep bonus values, wagering requirements, payment methods and licensing information current, but terms at individual sportsbooks change without notice. If you notice something on this site that no longer matches what a sportsbook is actually offering, let us know and we'll look into it. This kind of feedback is genuinely useful and helps keep our comparisons reliable for the next reader.
Other ways to find what you need
If your question is about how our reviews and rankings are put together, or about staying in control of your betting, you may find the answer without waiting for a reply:
- Read more about who we are and how we approach betting site reviews on our About Us page
- Check our Responsible Gambling page for tools and resources if you're concerned about your own play or someone else's
- Review our Terms and Conditions for details on how this site operates and how our content should be used
A quick note on what we don't do
We don't process deposits, withdrawals or bets, and we're not able to verify your identity with a sportsbook or intervene in an account dispute. We also don't guarantee bonus outcomes or betting results, since none of that is within our control. What we can offer is honest, independently researched information to help you compare sportsbooks and make your own informed decision.